PRODUCT TOUR

Not a lightweight CRM. A complete business suite — with real power built in.

TabletCRM follows the entire customer life cycle through built-in modules — from the first lead and marketing campaign to proposals, orders, purchasing, inventory and service. No add-on store. No bolt-on modules. It’s all part of the platform.

Built-in, end to end
9
BUILT-IN MODULES
85+
FEATURES ON THIS TOUR
20
CUSTOMER PRICE LEVELS
Since 2001
BUILDING BUSINESS SOFTWARE
ALL BUILT IN

Most CRMs end at the contact list. TabletCRM keeps going.

Lightweight CRMs cover the first step and leave the rest to add-ons, connectors and spreadsheets. TabletCRM was designed around the complete customer life cycle from day one.

WHAT YOU GET
TYPICAL LIGHTWEIGHT CRM
TABLETCRM
Contacts, leads & follow-ups
✓
✓
Proposals priced from live inventory
Add-on
✓
Order processing & payments
Add-on
✓
Two-way accounting sync
Connector
✓
Purchasing & receiving
—
✓
Inventory, assemblies & serial numbers
—
✓
Bar-coded warehouse workflows
—
✓
Work orders, scheduling & service billing
Add-on
✓
Native integrations, supported in-house
Connector
✓
YOUR TOUR ROUTE

9 destinations. The complete customer life cycle.

Follow the road from the first customer record to the platform underneath it all, or jump ahead to any destination.

NEXT DESTINATION ↓
DESTINATION 01 · Customer 360
DESTINATION 01
MODULE STARTS ON THE STARTER PLAN

Customer 360

One record for every customer and vendor relationship.

Every journey starts with the customer. TabletCRM keeps contacts, conversations, documents, orders and service history on one complete profile — for customers and vendors alike.

Unlimited
contacts per account
BUILT IN — 12 FEATURES
Customer record · click to enlarge
NEXT DESTINATION ↓
DESTINATION 02 · Sales-Lead Management
DESTINATION 02
MODULE STARTS ON THE STARTER PLAN

Sales-Lead Management

No opportunity left untouched.

Capture every inquiry, route it to the right rep and keep it moving until it buys — without cluttering your accounting system with prospects who never order.

Bulk
XLS & CSV lead import
BUILT IN — 8 FEATURES
Leads & pipeline · click to enlarge
NEXT DESTINATION ↓
DESTINATION 03 · Marketing
DESTINATION 03
MODULE STARTS ON THE SALES PLAN

Marketing

Campaigns that know who bought what.

Because marketing lives in the same system as sales and orders, every campaign can target real customer history — and every response lands back on the right record.

Built-in
bulk e-mail with SendGrid
BUILT IN — 8 FEATURES
Marketing campaigns · click to enlarge
NEXT DESTINATION ↓
DESTINATION 04 · Proposals & Opportunities
DESTINATION 04
MODULE STARTS ON THE SALES PLAN

Proposals & Opportunities

Quote with real numbers. Close with a signature.

Proposals pull live stock, cost and customer pricing, generate polished PDFs and capture e-signatures, while pipeline, quota and commission tracking update as deals move.

20
configurable customer price levels
BUILT IN — 10 FEATURES
Proposals · click to enlarge
NEXT DESTINATION ↓
DESTINATION 05 · Order Management
DESTINATION 05
MODULE STARTS ON THE SALES PLAN

Order Management

From approved proposal to paid, shipped order.

The Order Center takes orders from every channel, processes payment, drives fulfillment and posts the finished transaction to your accounting system automatically.

Zero
double data entry
BUILT IN — 9 FEATURES
Order Center · click to enlarge
NEXT DESTINATION ↓
DESTINATION 06 · Purchasing & Receiving
DESTINATION 06
MODULE STARTS ON THE OPERATIONS PLAN

Purchasing & Receiving

Buy smarter and see it coming.

Purchase orders are connected to the demand that created them, vendor pricing is tracked side by side, and receiving updates stock the moment items arrive.

Multi
vendor price tracking
BUILT IN — 6 FEATURES
Purchasing & receiving · click to enlarge
NEXT DESTINATION ↓
DESTINATION 07 · Inventory & Warehouse
DESTINATION 07
MODULE STARTS ON THE OPERATIONS PLAN

Inventory & Warehouse

Know what you have, where it is, and when you’ll need more.

Full-featured inventory with real automation and control — from assemblies and serial numbers to bar-coded receiving and shipping centers across every warehouse.

Real-time
stock across every location
BUILT IN — 11 FEATURES
Inventory · click to enlarge
NEXT DESTINATION ↓
DESTINATION 08 · Service & Scheduling
DESTINATION 08
MODULE STARTS ON THE OPERATIONS PLAN

Service & Scheduling

Capture lost service revenue.

Work orders, scheduling, time, parts and billing live on the same customer record, so every job is dispatched, tracked and invoiced — even on-site.

Multi
resource scheduling
BUILT IN — 12 FEATURES
Work orders · click to enlarge
NEXT DESTINATION ↓
DESTINATION 09 · Reporting & Platform
DESTINATION 09
MODULE STARTS ON THE OPERATIONS PLAN

Reporting & Platform

Built on a foundation ready for growth.

Advanced reporting, customization and an open API sit on an enterprise-grade Microsoft stack — available in any modern browser and on mobile.

40
custom fields on any process
BUILT IN — 9 FEATURES
Dashboards & reporting · click to enlarge
ARRIVING AT ↓
One complete platform
ARRIVAL

One platform. Every module. All working together.

Every destination on this tour shares the same customers, items, pricing and history — so nothing is re-typed between departments, and nothing is bolted on. See Pricing for which features are included in each plan.

READY FOR THE REAL THING?

Take the live tour with your own workflows.

In a 30-minute demo we’ll drive your process through TabletCRM — from the first lead to the final invoice — so you can see the power for yourself.