TabletCRM is a complete CRM and business-management suite from KnowTia Concepts Corporation. It covers the whole customer life cycle — leads, marketing, proposals, orders, purchasing, inventory and service — and syncs with QuickBooks or Xero. Take the product tour.
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Who is TabletCRM for?
Businesses that sell, ship and service — especially companies using QuickBooks or Xero that have outgrown spreadsheets and lightweight CRMs. Multi-location and franchise operations can use Franchise Magic.
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How is TabletCRM different from a lightweight CRM?
Most CRMs end at the contact list and leave the rest to add-ons and connectors. TabletCRM builds the complete life cycle in — from the first lead to inventory, purchasing and service billing.
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Is there a free trial? Do I need a credit card?
Yes, there’s a free trial, and no credit card is required. Start your trial.
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How do I get started?
Start a free trial, or book a 30-minute demo and we’ll walk your own workflows through TabletCRM.
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Does TabletCRM work on mobile devices?
TabletCRM runs in any modern web browser, and the mobile app is included starting with the Operations plan.
Pricing & Plans
7 QUESTIONS
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How much does TabletCRM cost?
There are four plans: Starter, Sales, Operations and Complete — $19, $39, $59 and $89 per month billed annually, or $23, $47, $71 and $107 month-to-month. Compare plans.
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What’s the difference between annual and monthly billing?
Annual billing is about 17% less than month-to-month. Monthly billing keeps you flexible.
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Am I locked into a long-term contract?
You choose: month-to-month billing for flexibility, or annual billing for the lowest price.
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How many users can I have?
Starter supports up to 5 users. Sales, Operations and Complete support unlimited users.
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What is the QuickBooks or Xero offer?
Connect TabletCRM to your QuickBooks or Xero company and take 30% off your subscription for your first 3 months.
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Can I change plans later?
Yes. Start with the plan that fits today and move up as you add sales, operations or warehouse automation.
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Are there add-on modules or connector fees?
No add-on store and no connector subscriptions. Features are included by plan, integrations are native, and custom development is optional and priced up front.
QuickBooks & Xero
6 QUESTIONS
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Does TabletCRM work with QuickBooks Online?
Yes. Sales, Operations and Complete include full real-time, two-way QuickBooks sync; Starter includes read-only customer sync. See how it works.
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Does TabletCRM work with Xero?
Yes. TabletCRM syncs with your Xero organisation in real time. Learn more.
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Will my prospects show up in my accounting system?
No. Leads and prospects stay in TabletCRM. A customer is created in QuickBooks or Xero only when a monetary transaction is recorded.
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What happens to quotes that never close?
They stay in TabletCRM for reporting and follow-up. Lost deals never clutter your books.
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Do my employees need QuickBooks or Xero logins?
No. Your team works in TabletCRM with role-based permissions, and accounting access can stay with your accountants.
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Will I have to enter anything twice?
No. A web lead becomes the account, quote, order and accounting transaction without being retyped.
Features & Modules
6 QUESTIONS
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What modules are included?
Customer 360, sales-lead management, marketing, proposals & opportunities, order management, purchasing & receiving, inventory & warehouse, service & scheduling, and reporting. Tour every module.
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Can TabletCRM manage inventory and a warehouse?
Yes — standard and serialized inventory, assemblies, multi-location tracking, purchase orders and receiving, plus bar-coded warehouse receiving and shipping centers on the Complete plan.
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Does it handle service and field work?
Yes. Work orders, multi-resource scheduling, service contracts, time and materials, warranty and RMA, and on-site invoicing with e-signature.
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Can I create proposals and collect e-signatures?
Yes. Proposals pull live stock and customer pricing, generate as PDFs, capture e-signatures and convert to orders in one step.
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Does TabletCRM include marketing and e-mail?
Yes. Marketing campaigns and bulk e-mail are included starting with the Sales plan, with SendGrid integration for opt-outs and bounce tracking.
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What reporting is available?
Dashboards throughout the system, with advanced reporting starting on the Operations plan.
Integrations
4 QUESTIONS
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Which services does TabletCRM integrate with?
QuickBooks, Xero, Shopify, WooCommerce, Magento, Amazon, Authorize.NET, Avalara, ShipEngine, EasyPost, SendGrid, Google Workspace, Microsoft 365, SmartyStreets and more. See them all.
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Do I need Zapier or another connector app?
No. TabletCRM integrations are native — built into the platform by our own developers.
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Who supports the integrations?
We do. The same in-house team that writes TabletCRM builds and maintains every integration.
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What if a service I use isn’t listed?
Just ask. We add native integrations regularly, and custom integration work is available through our Custom CRM services.
Customization & Services
6 QUESTIONS
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Can I customize TabletCRM myself?
Yes. Add up to 40 custom fields to any process, adjust layouts and set alerts — no programming needed.
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Who does custom development work?
TabletCRM’s own in-house developers. We don’t farm work out to consultants or resellers.
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How much does customization cost?
Self-service customization and your first developer hour are free. After that, enhancements are $170/hr, or $320/mo for a dedicated enhancement plan. Details.
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Can you move our data from our old system?
Yes. We convert data from Salesforce, NetSuite, ACT!, GoldMine and custom or legacy systems, and clean it up along the way.
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Do you provide training?
Yes — personalized sessions built for each department, so your staff can hit the ground running.
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What does “concierge-level” support mean?
A dedicated account manager, proactive communication and tailored training from an in-house team that knows your workflow. Explore our services.
Hosting, Security & Platform
4 QUESTIONS
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Where is TabletCRM hosted?
TabletCRM is hosted in the cloud and kept current for you. Dedicated-server (BYOC) and on-premise options are also available for businesses that need them.
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How is my data protected?
SSL/TLS-encrypted connections, custom-developed security monitoring, automated software and patch updates, and monitored, guaranteed backups.
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Is there an API?
Yes. REST API access is included with the Complete plan.
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What technology is TabletCRM built on?
An enterprise Microsoft stack — .NET 4.8, 64-bit memory optimized, with Microsoft SQL Server scalability — accessible from any modern browser.
Franchise & Multi-Location
3 QUESTIONS
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Does TabletCRM support franchises and multiple locations?
Yes, through Franchise Magic: a hub-and-spoke CRM built on TabletCRM.
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Does each location get its own system?
Yes. Every location runs its own dedicated TabletCRM server and instance, synced to its own QuickBooks or Xero.
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What can headquarters see?
The HQ hub reports in real time on leads, sales, service and more across every location, with automated franchise fee capture.