Legal notice, privacy & terms.

Last revised on and effective as of October 2, 2026.

Questions about the Terms of Service should be sent to info@knowtia.com.

General Terms

1. By using tabletcrm.com, knowtia.com, drivencrm.com, imprezian360.com, or any other KnowTia Concepts Corporation websites, applications or services operated by KnowTia Concepts Corp. or one of its partners (“Service”), all services of KnowTia Concepts Corp. (“KnowTia Concepts Corporation” or “KnowTia”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).
2. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these terms and conditions, in which case the terms “you” or “your” shall refer to such entity and its affiliates. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this agreement and may not use the services.
3. KnowTia Concepts Corporation reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time here.
4. Violation of any of the terms below will result in the immediate termination of your Account. While KnowTia Concepts Corporation prohibits such conduct and Content on the Service, you understand and agree that KnowTia Concepts Corporation cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
5. The Services may not be accessed for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes. KnowTia’s competitors are prohibited from accessing the Services, except with KnowTia’s prior written consent.

Definitions

Service(s): means the products and services that are accessed directly or indirectly on the KnowTia website, either as a trial, discounted or fully paid subscription, including associated KnowTia on-premise or mobile components. “Services” exclude content and third-party products.

Monthly Plan: The payment option where customers pay a month in advance for the KnowTia service. They are charged their Current Subscription Price and can cancel at any time.

Prepay Plan: The payment option where KnowTia customers pay for 12 months of KnowTia up front, for a discount. We calculate a Prepay Balance as follows: 12 x Current Subscription Price x x% discount. Every month the Prepay Balance is deducted by the amount of their Current Subscription Price less a % discount.

Prepay Balance: The amount remaining on their Prepay Plan.

Prepay Grace Period: The 30 day period after the customer signs up (enrolls), renews or auto-renews for the Prepay Plan. During this window they may switch to a Monthly Plan without penalty.

Current Subscription Price: The value of the customer’s subscription, represented as a monthly price. It considers point in time packs, user licenses and any metered usage such as portal, public pages and storage. This is calculated every month on the Monthly Billing Date and is used to update the Prepay Balance and Prepay Renewal Date.

Monthly Billing Date: This is the day of the month that customers on the Monthly Plan are charged and customers on the Prepay Plan have their Prepay Balance deducted.

Prepay Renewal Date: The projected renewal date for those on the Prepay Plan. It is calculated based on the Current Subscription Price and the Prepay Balance. This date may shift earlier or later based on increase or decrease in Current Subscription Price respectively.

AI Features, Inputs and AI Output: have the meanings given in the “Artificial Intelligence Features (C.A.I.S.E)” section below.

Account Terms

• You must be 18 years or older to use this Service.
• You must be a human. Accounts registered by “bots” or other automated means are not permitted.
• You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
• Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you’d like, and acknowledge that additional users may be subject to additional subscription fees.
• You are responsible for maintaining the security of your account and password. KnowTia Concepts Corporation cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
• You are responsible for all Content posted and activity that occurs within your account (even when Content is posted by others who have access to your account).
• If you are using a free account you are not permitted to block ads.
• One person or legal entity may not maintain more than one free or trial account.
• You may not use the Service for any illegal or unauthorized purpose. You must not, in the use or by the user of the Service, violate any laws in your and any other applicable jurisdiction (including but not limited to copyright laws).

KnowTia API Terms

Customers may access their KnowTia account data via an API (Application Programming Interface). Any use of the API, including use of the API through a third-party product that accesses a KnowTia integration service, is bound by the terms of this agreement and applicable KnowTia policies plus the following specific terms.

You expressly understand and agree that KnowTia Concepts Corporation shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if KnowTia Concepts Corporation has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API. Abuse or excessively frequent requests to KnowTia Concepts via the API may result in the temporary or permanent suspension of your account’s access to the API. KnowTia Concepts Corporation, in its sole discretion, will determine abuse or excessive usage of the API. KnowTia Concepts Corporation reserves the right at any time to modify, throttle (limit rate of requests and responses) or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice. It is a violation to use the API in any way to directly or indirectly migrate users from the Services to another product or service of any kind. KnowTia reserves full discretion on such a determination.

Artificial Intelligence Features (C.A.I.S.E)

1. AI Features. The Service includes artificial-intelligence features, including C.A.I.S.E (CRM AI Services Environment), Deep Query and Deep Research (“AI Features”). AI Features use machine-learning models and search services, which may be provided by third parties, to generate content such as field values, records, searches, reports, summaries, research results and knowledge-base suggestions (“AI Output”) based on the prompts, pasted content, files and record data you or your users provide or select (“Inputs”).
2. Nature of AI. You acknowledge that AI Output is generated automatically by probabilistic systems and, due to the nature of artificial intelligence, may be inaccurate, incomplete, outdated, biased, inappropriate or misleading, and may appear confident even when it is wrong. Deep Research draws on publicly available web sources that KnowTia does not control and may return information about the wrong company or person. AI Output may not be unique, and similar output may be provided to others.
3. Your responsibility. Your use of AI Features and AI Output is at your sole risk and is your sole responsibility. You are responsible for reviewing, verifying and validating all AI Output before relying on it, saving it, sharing it or acting on it — including records, field values, reports, pricing, customer communications, and service, repair or safety procedures suggested from your knowledge base. AI Output is not legal, financial, tax, accounting, medical, safety or other professional advice and must not be used as a substitute for it.
4. Inputs. You are solely responsible for your Inputs and represent that you have all rights, consents and lawful bases necessary to submit them and to have them processed by the AI Features. You must not submit sensitive personal information (such as government identification numbers, full payment card numbers, health information or passwords) to AI Features unless expressly permitted by KnowTia in writing.
5. Lawful use. You must use AI Features and AI Output in compliance with all applicable laws, including privacy, data-protection, anti-spam, consumer-protection and intellectual-property laws, and the terms of any third-party web sites or platforms. You must not use AI Features or AI Output to make decisions about an individual’s eligibility for credit, employment, housing, insurance or similar purposes, or to generate content that is unlawful, infringing, harassing, deceptive or harmful. You must not attempt to reverse engineer, extract or circumvent the safeguards of any AI model or AI Feature.
6. Third-party AI providers. You authorize KnowTia to transmit Inputs and relevant record data to its third-party AI and search service providers as needed to generate AI Output, as described in our Privacy Policy.
7. Ownership. As between you and KnowTia, you retain your rights in your Inputs, and AI Output generated for your account and saved to your records is part of your Content. KnowTia retains all rights in the AI Features themselves.
8. No warranty; limitation of liability. AI Features and AI Output are provided “as is” and “as available” without warranty of any kind, including any warranty of accuracy, completeness or fitness for a particular purpose. To the maximum extent permitted by law, KnowTia Concepts Corporation shall not be liable for any loss, damage, claim or decision arising from your Inputs, from AI Output, or from any action taken or not taken in reliance on AI Output, and the Limitation of Liability section below applies in full. You will defend and indemnify KnowTia against any third-party claim arising from your Inputs or your use of AI Output, in the same manner as a Claim Against Us described below.
9. Changes and limits. KnowTia may modify, limit, meter, suspend or discontinue any AI Feature at any time, may apply usage limits, and may charge additional fees for AI Features with notice.

Payment, Refunds, and Modifications (Upgrading and Downgrading) Terms

A valid payment method (such as a credit card) is required for paying accounts. For your convenience, your Monthly and Prepay Plan subscriptions will auto-renew until you cancel the service in accordance with the terms.

For Monthly Plan:

If you cancel before the processing of your 1st invoice, you will not be charged. If you cancel after the processing of your 1st invoice, no refund will be issued on any of your past monthly invoices. The Service is billed monthly from the processing of your 1st invoice onwards and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. For any upgrade or downgrade in plan level, your credit card or electronic check that you provided will automatically be charged the new rate on your next Monthly Billing Date.

For Prepay Plan:

You have the option to enroll in KnowTia’s Prepay plan. As you enroll, you will be charged the full Prepay amount right away. Once a month, on your Monthly Billing Date, we calculate your Current Subscription Price, which is then deducted from the Prepay Balance (with appropriate discount and taxes) until it is used up, for up to the time specified within the Prepay Balance Expiration policy. After enrolling in the Prepay plan, only within the Prepay Grace Period you may switch back to a Monthly Plan. We will make this switch and refund any remaining paid balance (prorated on the daily basis) minus any applicable discount. Please contact us if you need to make the switch back to a Monthly Plan. As your usage changes, your balance will be charged accordingly. If your usage (for example, numbers of users) has increased, your monthly deductions will increase accordingly and your balance may be depleted before the annual anniversary date of initial enrollment or last past Prepay Renewal Date. When your balance runs out, we will automatically renew your Prepay Plan and charge a payment accordingly. Correspondingly, if your usage has decreased, your anniversary will be delayed up to the period specified in the Balance Expiration policy.

Balance Expiration Policy: Your annual Prepay Balance expires 18 months from when you last enrolled into the Prepay Plan or the last past Prepay Renewal Date. Any balance is not eligible for refund, credit or carryforward. Within 30 days in advance of the Prepay Renewal Date, you may notify KnowTia in accordance with the cancellation policy to cancel your account as of the renewal date. After the renewal date, you may switch back to the Monthly Plan within the Prepay Grace Period. The Prepay Renewal amount will be based on the expected monthly Current Subscription Price at the time of renewal. You will be immediately charged the full Prepay amount at the time of renewal.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties. Your Service may cause the loss of Content, features, or capacity of your Account. KnowTia Concepts Corporation does not accept any liability for such loss. We will transfer your balance from one KnowTia account to another KnowTia account given the closure and creation happen at the same time. You will not be eligible for any free trial, grace period or price guarantees during a transfer. If you have multiple KnowTia accounts, they are billed separately and based on their own usage and payment plan. Additional Professional Services charges may apply should you choose to engage KnowTia staff for consulting, data migration or any other services. You agree that your purchases are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by us regarding future functionality or features.

Cancellation and Termination

You are responsible for properly canceling your account. Just an email or phone voice mail or any other “one-way” communication to cancel your account is not considered cancellation. You must confirm your cancellation with your KnowTia Account Manager and receive a response. All of your content and customizations, whether created as part of a free trial or a paid service will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.

For Monthly Plans: If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

For Prepay Plan: With the exception of the aforementioned Refund and Modifications terms, no refund or credit will be issued. Before the Prepay Plan plan renews, you may cancel it to ensure it is not renewed. Prepay Balance is not considered a credit and hence is not eligible for a refund.

KnowTia Concepts Corporation, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other KnowTia Concepts Corporation service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. KnowTia Concepts Corporation reserves the right to refuse service to anyone for any reason at any time. You will not be eligible for any refunds or credit on any outstanding balance.

Copyright and Content Ownership

We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by setting your pages to be shared publicly, you agree to allow others to view and share your Content. KnowTia Concepts Corporation does not pre-screen Content, but KnowTia Concepts Corporation and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service. The look and feel of the Service is copyrighted by KnowTia Concepts Corp. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from KnowTia Concepts Corporation. Subject to the limited rights expressly granted hereunder, KnowTia reserves all of our right, title and interest in and to the Services and Content, including all of our related intellectual property rights. No rights are granted to You hereunder other than as expressly set forth herein.

General Conditions

• Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
• Technical support is only provided to paying account holders or to those utilizing our Free Trial.
• You understand that KnowTia Concepts Corporation uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
• You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, KnowTia Concepts Corporation, or any other KnowTia Concepts Corporation service.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by KnowTia Concepts Corporation.
• We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any KnowTia Concepts Corporation customer, employee, member, or officer will result in immediate account termination.
• You understand that the technical processing and transmission of the service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
• You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
• You must not transmit any worms or viruses or any code of a destructive nature.
• If your bandwidth usage exceeds 1000 MB/month, or significantly exceeds the average bandwidth usage (as determined solely by KnowTia Concepts Corporation) of other KnowTia Concepts customers, we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption, or charge your account overage fees. The bandwidth limit is subject to change within 30 days notice.

Limitation of Liability

KnowTia Concepts Corporation does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected. You expressly understand and agree that KnowTia Concepts Corporation shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if KnowTia Concepts Corporation has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

In no event shall the aggregate liability of each party together with all of its affiliates arising out of or related to this agreement exceed the total amount paid by you and your affiliates hereunder for the services giving rise to the liability in the twelve months preceding the first incident out of which the liability arose. The foregoing limitation will apply whether an action is in contract or tort and regardless of the theory of liability, but will not limit your and your affiliates’ payment obligations to KnowTia for products and services provided. The failure of KnowTia Concepts Corporation to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and KnowTia Concepts Corporation and govern your use of the Service, superseding any prior agreements between you and KnowTia Concepts Corporation (including, but not limited to, any prior versions of the Terms of Service).

You will defend and indemnify KnowTia against any claim, demand, suit or proceeding made or brought against KnowTia by a third party alleging that any of Your Data infringes or misappropriates such third party’s intellectual property rights, or arising from Your use of the Services or Content in violation of the Agreement, the Documentation, Order Form or applicable law (each a “Claim Against Us”), and You will indemnify KnowTia from any damages, attorney fees and costs finally awarded against KnowTia as a result of, or for any amounts paid by KnowTia under a settlement approved by You in writing of, a Claim Against Us, provided We (a) promptly give You written notice of the Claim Against Us, (b) give You sole control of the defense and settlement of the Claim Against Us (except that You may not settle any Claim Against Us unless it unconditionally releases Us of all liability), and (c) give You all reasonable assistance, at Your expense.

If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision will be deemed null and void, and the remaining provisions of this Agreement will remain in effect. Irrespective of where you are domiciled, the governing laws will be applicable laws of Hillsborough County, Florida and federal laws of United States; with the Hillsborough County Florida, United States having an exclusive jurisdiction. You may not access the Services if You are Our direct competitor, except with Our prior written consent. In addition, You may not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.